April 07, 2016

ISO/IEC 20000-1 standard certification for IT Service Management


Creative has successfully attained ISO/IEC 20000-1 standard certification for IT Service Management with the scope of providing IT Services deploying cloud based solutions. As part of the certification process, Creative underwent a comprehensive audit of its service management system including management responsibility, governance of processes operated by others, documentation management, resource management, and continuous improvement.

Securing ISO 20000 demonstrates Creative’s commitment to best practices and the consistent delivery of cost-effective, high quality IT solutions for our clients.


Back to Blog Page