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RPA

Creative enables our clients to move at the speed of digital by implementing robotics process automation (RPA) to automate manual, human-driven processes utilizing the UiPath platform. By leveraing UiPath, Creative enables organizations to automate processes, from simple to complex, between multiple systems without the need for complex, backend integrations while enhancing enterprise security and risk compliance. By leveraging UiPath, Creative enables our clients to realize the promise of their digital transformation initiatives with faster realization of process optimization which, in turn, enhances their customers’ experience. This is all accomplished with less human effort which in turn enables our clients’ workforce to focus on higher value work.

Creative takes an Agile approach to our UiPath enagements which enables our clients to rapidly realize a return on their investment in their RPA initiatives.

Process Readiness Review
Creative works with our clients’ stakeholders representing the business, IT and security to evaluate, identify, and prioritize a list of processes to be automated. We work with our clients to optimize these processes, as required, and document the processes for compliance purposes. We also review and document the data associated with each process, its strucuture and expected data formats once the process is complete.

Journey Mapping
Creative develops user journey maps to document specific user activities within the process identifying the systems leveraged, touch points, and interfaces throughout the process lifecycle.

Release Planning
Leveraing the information from previous activities, Creative deveops a minimal viable product (MVP) to demonstrate UiPath capabilities as it relates to the processes being automated. We identify and mitigate any risks or issues identified by stakeholders and incorporate feedback received from our clients.

Robot Development
Creative’s Agile approach includes iteration planning and daily stand-ups to ensure the team and our clients are always on the same page. We develop, train, and test the robot ensuring process subject matter experts are a part of the user acceptance testing team. We demonstrate the outputs of each iteration so we can incorporate feeback into the next development cycle.

Robot Deployment and Operations
Creative works closely with our clients’ IT and security teams to deploy robots into staging and production environments following their existing protocols. Our team supports the opertaions and maintenance of robot enablement, orchestration and ongoing monitoring.