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Salesforce Center of Excellence

Every application needs change control, release management, and best practices to ensure success. At Creative, we have defined and implemented CoE model and it has been an integral part of our application development process at several Federal Agencies, like USDA and FDA. 

Platform Management Core Principles are:

  • Use existing applications and components before building new
  • Design solutions with long-term sustainability in mind
  • Design solutions with re-use across the enterprise in mind
  • Promote configuration over customization
  • Reduce unique Operations and Maintenance needs at the application level
  • Share success stories

Platform Management Services are:

  • Technical and Security Standards Best Practices
  • Application Portfolio
  • Common Object Management
  • Change and Release Management
  • Development, Test, Integration, and Training Environment Management
  • Production Environment Management
  • Operations and Maintenance
  • Configuration and Customization Services
  • Solution Architecture Strategy, Guidance, and Best Practices