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Case Studies Solving today and tomorrow's challenges

Creative can help transition from legacy systems to modern, cloud-based IT solutions using agile approaches to reduce risk and help enhancing the citizen experience.

USDA Digital Service Center (DSC) Salesforce Center of Excellence (CoE)

The USDA Digital Service Center (DSC) is a Center of Excellence and Shared Services organization under the United States Department of Agriculture (USDA) Office of the Chief Information Office (OCIO) Enterprise Application Services (EAS). DSC provides the full spectrum of digital transformation…

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Farm Production and Conservation (FPAC) is at the focal point for the nation’s farmers and ranchers and other stewards of private agricultural lands and non-industrial private forest lands. Within the FPAC BC, the newly realigned FPAC Human Resources (HR) business model is responsible for…

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Tractor plowing field

Cloud-based custom applications, using ServiceNow to build a centralized Human Resource Portal

Creative assisted National Resource Conservation Service (NRCS) at the US Department of Agriculture (USDA) in providing an administrative services portal that helps to address the need for a services application that would reach across all regions, national centers, state offices and and local…

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Creative developed the Cloud technology based Work Request Tracking application for Agricultural Research Services (ARS) Administrative and Financial Management (AFM) Division. Creative worked with AFM leadership to review the business processes and recommended the approach to change the routing of…

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Scientist holding iPad examining field

Operating System for Customer Access and Reporting (OSCAR) Provides Comprehensive Facility Management Service

Operating System for Customer Access and Reporting (OSCAR) is a suite of applications that provides comprehensive Facility Management Service to Office of operations within USDA. OSCAR was selected as Secretary's Signature Business Process Improvement Initiative.

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Administrators and users save hours of time by responding to survey in a couple of minutes. They are able to view the data as reports and know the status of the survey by click of a button. Data is maintained consistently and in a single repository. The ability to follow up with users in a couple…

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Lead to Opportunity: Service catalog, Budget and Agreements tracking of financial agreements and invoice tracking

Creative has developed the Cloud technology based application for National Information Technology Center (NITC) to manage all its data processing facilities, operation services agreements, and customer interaction.

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Creative enabled Forest Service to migrate 40 applications to the Cloud environment and shut down over 200 physical servers saving several hundred thousand dollars. Also, we helped with the implementation of DevOps and Continuous Integration processes that will result in significant savings over…

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